At Town of Ceramics, we understand the importance of timely and reliable delivery when it comes to your purchases. We are committed to ensuring that your orders are delivered as quickly and efficiently as possible, while also maintaining the highest standards of quality and customer satisfaction.

Delivery Timeframe: Our standard delivery timeframe is between 6-8 days, although delivery times may vary depending on the shipping method selected and the location of the delivery address. We strive to dispatch all orders as soon as possible, and you will receive a confirmation email with your tracking information once your order has been shipped.

Shipping Method: We use reputable shipping providers to ensure that your orders are delivered safely and securely. The shipping method may vary depending on the size and weight of your order, as well as your location. You will have the option to select your preferred shipping method during the checkout process.

Shipping Fees: Shipping fees are calculated based on the weight and size of your order, as well as the shipping method selected. The exact shipping fee will be displayed during the checkout process, so you can review and confirm before completing your purchase.

Delivery Address: Please ensure that the delivery address you provide during checkout is accurate and complete, as we cannot be held responsible for any delays or issues caused by incorrect information. If you need to change your delivery address after your order has been placed, please contact our customer service team as soon as possible.

International Shipping: At this time, we only offer shipping within the United States. We do not currently offer international shipping.

Return Policy: If you receive any damaged or defective items, please contact our customer service team within 48 hours of delivery to arrange for a replacement or refund. For all other returns, please review our return policy on our website for more information.

Thank you for choosing Town of Ceramics for your purchases. If you have any questions or concerns about our shipping and delivery policy, please do not hesitate to contact us.